Microsoft money updating accounts hung up

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BK: Are you working with any banks that are making your software mandatory as a prerequisite for online banking? They’re not big banks, each has about 5,000 to 10,000 business customers. But currently we’re not recommending our customers to make it mandatory. MB: Well based on how it goes with these two banks, we may change our approach.

MB: We do have a couple of banks that have recently signed and plan to make it mandatory for business banking. The main reason is that we don’t want this to be perceived as something that is being forced on customers.

I have to laugh when I see AOL's ads when I'm using Google to read my AOL email vs. The ads tell me about how I can stop seeing the ads if I subscribe..another fee to use to read my email.

A number of readers recently have written in to say their banks have urged customers to install a security program called Rapport as a way to protect their online bank accounts from fraud.

The readers who pinged me all said they didn’t know much about this product, and did I recommend installing it?

Right now in North America we have around 50 banks using our technology, and few others in the United Kingdom.

BK: So in a nutshell, what does your company do for the banks you work with?

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